Effective Date: October 1, 2025

Savaque (“we”, “our”, “us”) is a construction management software developed by Hitara Group of Engineers. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

1. Information We Collect

• Personal Information: Name, email address, phone number, company, designation, and any messages you submit through our contact or demo request forms.
• Technical Information: IP address, browser type, device type, and analytics information through cookies (may be used in the future).

2. How We Use Your Information

• To respond to your inquiries and demo requests.
• To provide updates or information about our products and services.
• For internal analysis and improvement of our software and website.

3. Cookies and Tracking

We may use cookies and similar technologies to enhance your browsing experience. Cookies may store basic information about your preferences. You can control cookie usage via your browser settings. We do not currently use cookies for tracking marketing campaigns, but this may be implemented in the future.

4. Sharing Your Information

We do not sell or trade your personal information. However, we may share your data with trusted third-party services like:

• SendGrid – for sending emails and updates.

These providers are only allowed to use your information for providing services on our behalf.

5. Data Retention

We store personal information in our database and cookies for as long as necessary to provide services or comply with legal obligations. Once the purpose is fulfilled, we will securely delete your information.

6. Your Rights (GDPR & Others)

If you are located in the EU or other regions with privacy laws, you have the right to:

• Access your personal information.
• Request corrections or updates to your information.
• Request deletion of your information.
• Withdraw consent at any time for processing your data.

To exercise these rights, please contact us at info@savaque.com.

7. Existing Customers and Software Users

If you are an existing customer using Savaque, the following applies:

• We collect and store data necessary to provide and maintain our construction management services, including project details, tasks, contacts, and usage data.
• Your personal and organizational information is only used to provide the services you subscribed to, communicate updates, and improve our software.
• We may use aggregated and anonymized data for analysis to enhance software features and performance. This data cannot identify individual users.
• You may request access, correction, or deletion of your personal data by contacting us at info@savaque.com. Certain operational data (like project histories) may need to be retained for legal or contractual reasons.
• All existing user data is protected with security measures to prevent unauthorized access, in accordance with our Security section.

8. Security

We implement reasonable administrative, technical, and physical measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the Internet is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with an updated effective date.

10. Contact Us

If you have any questions regarding this Privacy Policy or our data practices, contact us at:

Hitara Group of Engineers
Email: info@savaque.com

By using Savaque or our website, you consent to this Privacy Policy.