Effective Date: October 1, 2025

Savaque (“we”, “our”, “us”) is a cloud-based construction management software developed by Hitara Group of Engineers. This Shipping & Delivery Policy explains how access to our software and services is provided.

1. Software Delivery

• Savaque is delivered digitally; no physical products are shipped.
• Upon successful subscription or purchase, you will either:
  • Receive an email containing login credentials and instructions to access your account instantly, or
  • Be contacted by one of our employees to complete account activation and provide access details.
• Access is granted after payment confirmation and verification of your account information.

2. Account Activation

• Customers are responsible for providing accurate and complete account information.
• We may delay account activation if details are incomplete or incorrect until corrected.
• Our team may contact you for any verification or additional information required to activate your account.

3. Updates & Upgrades

All software updates, bug fixes, and feature upgrades are automatically delivered to your account at no additional cost, according to your subscription plan.

4. Technical Requirements

Access to Savaque requires a stable internet connection and a modern web browser. We are not liable for delays in delivery due to user-side technical issues.

5. Delivery Support

If you experience any issues accessing your account or receiving login credentials, contact our support team at:

Hitara Group of Engineers
Email: info@savaque.com

6. Limitation of Liability

We are not responsible for delivery issues caused by incorrect contact information, email filters, or network outages. Digital delivery ensures access once payment is confirmed and verified, and no refunds are given for delivery delays caused by the customer’s environment.

By using Savaque or our services, you consent to this Shipping & Delivery Policy.